Retail HR Manager Job Description Template [2024]

A Retail HR Manager is a professional specializing in human resources within the retail sector, responsible for overseeing and managing HR functions to support the needs of the retail business.

Use this Retail HR Manager job description template to promote your job openings and attract qualified candidates. Customize the job brief, responsibilities, requirements, and skills according to your specific needs.

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Job Brief

We are looking for an experienced and proactive Retail HR Manager to join our team. As a Retail HR Manager, you will play a vital role in managing human resources functions within our retail operations.

The ideal candidate should have a strong understanding of HR policies and procedures, excellent interpersonal skills, and the ability to foster a positive and inclusive work environment.


  • Oversee the recruitment and onboarding process for retail staff, ensuring timely and effective hiring
  • Develop and implement HR policies and procedures in accordance with company guidelines and industry regulations
  • Manage employee relations, addressing concerns, resolving conflicts, and promoting a positive work culture
  • Coordinate and conduct training programs for retail staff on topics such as customer service, compliance, and professional development
  • Administer employee benefits and ensure compliance with legal requirements
  • Conduct regular performance reviews and collaborate with department managers to address performance issues and implement improvement plans
  • Manage the disciplinary process, including conducting investigations and issuing corrective actions as needed
  • Monitor and address employee satisfaction and engagement, implementing initiatives to enhance the workplace experience
  • Ensure compliance with labor laws and regulations, staying informed about changes and updates
  • Collaborate with senior management to develop and implement HR strategies aligned with business goals

Requirements and Skills

  • Proven experience as an HR Manager in a retail environment
  • Strong knowledge of HR policies, procedures, and best practices
  • Excellent interpersonal and communication skills
  • Ability to handle sensitive and confidential information with discretion
  • Experience in recruitment, onboarding, and talent management
  • Knowledge of labor laws and regulations, with a commitment to compliance
  • Strong problem-solving and conflict resolution abilities
  • Proficiency in HR software and Microsoft Office Suite
  • Ability to work independently and collaboratively in a dynamic retail environment
  • Bachelor's degree in Human Resources, Business Administration, or a related field; HR certification is a plus

Frequently Asked Questions

What is a Retail HR Manager?
A Retail HR Manager is a professional specializing in human resources within the retail sector, responsible for overseeing and managing HR functions to support the needs of the retail business.
What does a Retail HR Manager do?
A Retail HR Manager is responsible for recruiting, onboarding, and training new retail staff, managing employee relations and fostering a positive work environment, implementing HR policies and procedures, overseeing performance management and employee development, handling payroll and benefits administration, collaborating with retail management on staffing needs, and ensuring compliance with labor laws and promoting diversity and inclusion in the workplace.
What should you look for in a Retail HR Manager resume?
When reviewing a Retail HR Manager resume, consider:
  • Proven experience in HR management within the retail industry
  • Knowledge of labor laws and regulations relevant to retail
  • Strong interpersonal and communication skills
  • Experience in recruitment, training, and employee development
  • Proficiency in HR software and systems
  • Problem-solving abilities in handling employee relations issues
  • Any relevant certifications or training in human resources management

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