Executive Housekeeper Job Description Template [2024]

An Executive Housekeeper is a senior managerial role in the hospitality industry responsible for overseeing and managing the housekeeping department, ensuring high standards of cleanliness and guest satisfaction in hotels, resorts, or similar establishments.

Use this Executive Housekeeper job description template to promote your job openings and attract qualified candidates. Customize the job brief, responsibilities, requirements, and skills according to your specific needs.

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Job Brief

We’re looking for an experienced and detail-oriented Executive Housekeeper to lead our housekeeping team. As an Executive Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations, ensuring a high standard of cleanliness and guest satisfaction.

The ideal candidate should have strong leadership skills, excellent organizational abilities, and a proven track record in executive housekeeping roles.

Responsibilities

  • Oversee and coordinate the daily activities of the housekeeping team
  • Develop and implement cleaning procedures and standards to maintain a pristine environment
  • Train, motivate, and lead housekeeping staff to deliver exceptional service
  • Conduct regular inspections of guest rooms and common areas to ensure quality standards are met
  • Manage inventory levels of cleaning supplies and equipment, placing orders as needed
  • Collaborate with other departments, such as maintenance and front desk, to address facility needs
  • Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution
  • Create and manage staff schedules to meet operational requirements
  • Ensure compliance with health and safety standards in housekeeping operations
  • Uphold a high standard of cleanliness and presentation throughout the property

Requirements and Skills

  • Proven experience as an Executive Housekeeper or in a similar leadership role
  • Strong leadership and organizational abilities
  • Excellent communication and interpersonal skills
  • In-depth knowledge of cleaning techniques, materials, and equipment
  • Ability to train and motivate a diverse team
  • Good problem-solving skills and the ability to handle guest issues professionally
  • Familiarity with housekeeping software and tools
  • Flexibility to work weekends, holidays, and varied shifts
  • Integrity and a customer-focused mindset
  • Bachelor’s degree in Hospitality, Management, or a related field is a plus

Frequently Asked Questions

What is an Executive Housekeeper?
An Executive Housekeeper is a senior managerial role in the hospitality industry responsible for overseeing and managing the housekeeping department, ensuring high standards of cleanliness and guest satisfaction in hotels, resorts, or similar establishments.
What does an Executive Housekeeper do?
An Executive Housekeeper oversees and manages the housekeeping department in hotels, resorts, or similar establishments, leading the housekeeping team, developing and implementing cleaning standards, coordinating with other departments for seamless guest services, training and supervising staff, budgeting and ordering cleaning supplies, inspecting to ensure cleanliness standards, handling guest requests or concerns, and ensuring compliance with safety and hygiene standards.
What should you look for in an Executive Housekeeper resume?
When reviewing an Executive Housekeeper resume, consider:
  • Substantial managerial experience in housekeeping
  • Leadership and team management skills
  • Strong knowledge of cleaning procedures and industry standards
  • Training and development of housekeeping staff
  • Budget management and supply ordering experience
  • Excellent communication and interpersonal abilities
  • Familiarity with safety and hygiene regulations
  • Any relevant certifications or training in hospitality management or executive housekeeping

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