Housekeeping Supervisor Job Description Template [2024]

A Housekeeping Supervisor is a managerial role overseeing and coordinating the activities of housekeeping staff in hotels, resorts, or other hospitality establishments, ensuring cleanliness and maintenance standards are met.

Use this Housekeeping Supervisor job description template to promote your job openings and attract qualified candidates. Customize the job brief, responsibilities, requirements, and skills according to your specific needs.

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Job Brief

We are looking for an experienced and detail-oriented Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will play a vital role in overseeing and coordinating the housekeeping team to maintain cleanliness and orderliness in our facilities.

The ideal candidate should have strong leadership skills, a keen eye for detail, and a commitment to delivering high-quality housekeeping services.

Responsibilities

  • Supervise and coordinate the activities of the housekeeping team
  • Assign and inspect cleaning tasks to ensure they are completed to high standards
  • Train new housekeeping staff and provide ongoing guidance and support
  • Monitor inventory levels of cleaning supplies and equipment, placing orders as needed
  • Conduct regular inspections of guest rooms and common areas
  • Address and resolve guest complaints or concerns related to housekeeping
  • Collaborate with maintenance and front desk teams to address facility maintenance needs
  • Ensure compliance with health and safety standards in housekeeping operations
  • Schedule and organize staff shifts to meet operational needs
  • Uphold a high standard of cleanliness and presentation throughout the property

Requirements and Skills

  • Proven experience as a Housekeeping Supervisor or in a similar supervisory role
  • Strong leadership and organizational abilities
  • Excellent communication and interpersonal skills
  • Knowledge of cleaning techniques, materials, and equipment
  • Ability to train and motivate a diverse team
  • Good problem-solving skills and the ability to handle guest issues professionally
  • Flexibility to work weekends, holidays, and varied shifts
  • Integrity and a customer-focused mindset
  • High school diploma or equivalent
  • Familiarity with housekeeping software and tools is a plus

Frequently Asked Questions

What is a Housekeeping Supervisor?
A Housekeeping Supervisor is a managerial role overseeing and coordinating the activities of housekeeping staff in hotels, resorts, or other hospitality establishments, ensuring cleanliness and maintenance standards are met.
What does a Housekeeping Supervisor do?
A Housekeeping Supervisor manages and assigns tasks to housekeeping staff, ensures cleanliness standards are met, trains new employees, coordinates with other departments for guest services, monitors and orders cleaning supplies, handles guest requests or concerns, conducts performance evaluations of staff, and ensures compliance with safety and hygiene standards in hotels, resorts, or hospitality establishments.
What should you look for in a Housekeeping Supervisor resume?
When reviewing a Housekeeping Supervisor resume, consider:
  • Previous supervisory or managerial experience in housekeeping
  • Strong leadership and organizational skills
  • Knowledge of cleaning procedures and equipment
  • Training and development of housekeeping staff
  • Excellent communication and interpersonal abilities
  • Budget management and supply ordering experience
  • Familiarity with safety and hygiene regulations
  • Any relevant certifications or training in hospitality management or housekeeping supervision

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