Room Attendant Job Description Template [2024]

A Room Attendant is a hospitality professional responsible for maintaining cleanliness and orderliness in hotel rooms and guest areas.

Use this Room Attendant job description template to promote your job openings and attract qualified candidates. Customize the job brief, responsibilities, requirements, and skills according to your specific needs.

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Job Brief

We are looking for meticulous and dedicated individuals to join our team as Room Attendants. As a Room Attendant, you will play a crucial role in ensuring a clean, comfortable, and welcoming environment for our guests.

The ideal candidates should have a positive attitude, a commitment to delivering excellent service, and a passion for maintaining a comfortable and inviting atmosphere for guests.

Responsibilities

  • Clean and tidy guest rooms according to established standards and procedures
  • Change bed linens, make beds, and replace used towels and amenities
  • Vacuum and dust guest rooms and common areas
  • Replenish in-room amenities, such as toiletries and refreshments
  • Ensure all guest requests and preferences are met promptly
  • Report any maintenance issues or damage in guest rooms to supervisors
  • Collaborate with other housekeeping staff to ensure efficient and timely room turnover
  • Adhere to health and safety guidelines and hotel policies
  • Assist with the cleaning of public spaces, including corridors and lobby areas
  • Provide exceptional customer service by responding to guest inquiries and requests

Requirements and Skills

  • Proven experience as a Room Attendant or in a similar housekeeping role is advantageous
  • Knowledge of cleaning techniques and use of cleaning equipment
  • Strong attention to detail and the ability to maintain high cleanliness standards
  • Physical fitness and stamina to perform repetitive tasks and lift moderate weights
  • Excellent time management skills to ensure timely completion of tasks
  • Good communication skills and a friendly demeanor
  • Ability to work independently or as part of a team
  • Flexibility to work varying shifts, including weekends and holidays
  • Basic understanding of health and safety regulations
  • The ideal candidate should have a positive attitude, a commitment to delivering excellent service, and a passion for maintaining a comfortable and inviting atmosphere for guests

Frequently Asked Questions

What is a Room Attendant?
A Room Attendant is a hospitality professional responsible for maintaining cleanliness and orderliness in hotel rooms and guest areas.
What does a Room Attendant do?
A Room Attendant is responsible for cleaning and organizing hotel rooms, replacing amenities, and maintaining a welcoming environment for guests.
What should you look for in a Room Attendant resume?
When reviewing a Room Attendant resume, consider:
  • Previous experience in housekeeping or a similar role
  • Attention to detail and organizational skills
  • Knowledge of cleaning procedures and hotel standards
  • Ability to work independently and efficiently
  • Strong communication and customer service skills

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