Use this Room Attendant job description template to promote your job openings and attract qualified candidates. Customize the job brief, responsibilities, requirements, and skills according to your specific needs.
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Job Brief
We are looking for meticulous and dedicated individuals to join our team as Room Attendants. As a Room Attendant, you will play a crucial role in ensuring a clean, comfortable, and welcoming environment for our guests.
The ideal candidates should have a positive attitude, a commitment to delivering excellent service, and a passion for maintaining a comfortable and inviting atmosphere for guests.
Responsibilities
- Clean and tidy guest rooms according to established standards and procedures
- Change bed linens, make beds, and replace used towels and amenities
- Vacuum and dust guest rooms and common areas
- Replenish in-room amenities, such as toiletries and refreshments
- Ensure all guest requests and preferences are met promptly
- Report any maintenance issues or damage in guest rooms to supervisors
- Collaborate with other housekeeping staff to ensure efficient and timely room turnover
- Adhere to health and safety guidelines and hotel policies
- Assist with the cleaning of public spaces, including corridors and lobby areas
- Provide exceptional customer service by responding to guest inquiries and requests
Requirements and Skills
- Proven experience as a Room Attendant or in a similar housekeeping role is advantageous
- Knowledge of cleaning techniques and use of cleaning equipment
- Strong attention to detail and the ability to maintain high cleanliness standards
- Physical fitness and stamina to perform repetitive tasks and lift moderate weights
- Excellent time management skills to ensure timely completion of tasks
- Good communication skills and a friendly demeanor
- Ability to work independently or as part of a team
- Flexibility to work varying shifts, including weekends and holidays
- Basic understanding of health and safety regulations
- The ideal candidate should have a positive attitude, a commitment to delivering excellent service, and a passion for maintaining a comfortable and inviting atmosphere for guests
Frequently Asked Questions
What is a Room Attendant?
What does a Room Attendant do?
What should you look for in a Room Attendant resume?
When reviewing a Room Attendant resume, consider:
- Previous experience in housekeeping or a similar role
- Attention to detail and organizational skills
- Knowledge of cleaning procedures and hotel standards
- Ability to work independently and efficiently
- Strong communication and customer service skills