Restaurant Server Job Description Template [2024]

A Restaurant Server is an individual responsible for taking customer orders, serving food and beverages, and ensuring a positive dining experience.

Use this Restaurant Server job description template to promote your job openings and attract qualified candidates. Customize the job brief, responsibilities, requirements, and skills according to your specific needs.

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Job Brief

We are looking for skilled and enthusiastic Restaurant Servers to join our team. As a Restaurant Server, you will play a key role in providing exceptional customer service, ensuring a positive dining experience, and contributing to the overall success of the restaurant.

If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

  • Greet and welcome customers, providing a positive and friendly first impression
  • Take customer orders and relay them accurately to the kitchen staff
  • Provide menu recommendations, answer customer questions, and offer additional information about food and beverages
  • Serve food and beverages to customers in a timely and efficient manner
  • Ensure customer satisfaction by checking in during the meal, addressing concerns, and processing payments accurately
  • Collaborate with kitchen and bar staff to coordinate order delivery and maintain a smooth workflow
  • Set up and prepare the dining area, including cleaning and arranging tables
  • Handle customer inquiries and concerns professionally and escalate to management when necessary
  • Upsell menu items and promote specials to enhance the customer experience
  • Adhere to health and safety standards, including proper food handling and sanitation practices

Requirements and Skills

  • Proven experience as a Restaurant Server or in a similar customer service role
  • Knowledge of menu items, including ingredients and preparation methods
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle high-pressure situations
  • Basic math skills for processing payments and providing accurate change
  • Attention to detail and a positive attitude
  • Flexibility to work evenings, weekends, and holidays, as needed
  • Knowledge of health and safety regulations in a restaurant setting
  • Ability to stand and walk for extended periods
  • Commitment to delivering exceptional customer service and contributing to a positive dining experience

Frequently Asked Questions

What is a Restaurant Server?
A Restaurant Server is an individual responsible for taking customer orders, serving food and beverages, and ensuring a positive dining experience.
What does a Restaurant Server do?
A Restaurant Server is responsible for taking orders, serving food and drinks, and ensuring customer satisfaction.
What should you look for in a Restaurant Server resume?
When reviewing a Restaurant Server resume, consider:
  • Previous experience in a similar role or relevant customer service positions
  • Excellent communication and interpersonal skills
  • Knowledge of menu items, ingredients, and dietary restrictions
  • Ability to handle multitasking and work efficiently in a fast-paced environment
  • Positive attitude, teamwork, and adaptability
  • Any relevant certifications or training in hospitality or food service

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