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Job Brief
We’re looking for dedicated and customer-oriented individuals to join our team as Waiters/Waitresses. As integral members of our dining establishment, Waiters/Waitresses play a crucial role in creating a positive and memorable dining experience for our guests.
The ideal candidates should have excellent communication skills, attention to detail, and a passion for delivering exceptional service.
Responsibilities
- Welcome guests with warmth and professionalism, providing a positive first impression
- Offer menu recommendations, describe specials, and take accurate orders
- Serve food and beverages promptly and gracefully to ensure an enjoyable dining experience
- Engage with guests, addressing inquiries, and accommodating special requests
- Monitor guest satisfaction and promptly address any concerns or issues
- Collaborate with kitchen and bar staff to ensure seamless coordination of orders
- Assist in table setup and ensure a clean and organized dining environment
- Handle cash transactions accurately, process payments, and provide change as needed
- Assist in bussing tables, clearing dishes, and maintaining cleanliness in the dining area
- Uphold the highest standards of hygiene and safety, following health regulations and food safety guidelines
Requirements and Skills
- Previous experience as a Waiter/Waitress or in a similar customer service role is advantageous
- Excellent verbal communication and interpersonal skills
- Ability to thrive in a fast-paced and customer-focused environment
- Strong organizational skills and attention to detail
- Positive attitude and a genuine passion for delivering exceptional customer service
- Flexibility to work evenings, weekends, and holidays
- In-depth knowledge of menu items, including ingredients and preparation methods
- Familiarity with point-of-sale systems and cash handling procedures
- Ability to handle challenging situations with professionalism and composure
- Dedication to upholding hygiene and sanitation standards in a restaurant setting
Frequently Asked Questions
What is a Waiter/Waitress?
What does a Waiter/Waitress do?
What should you look for in a Waiter/Waitress resume?
When reviewing a Waiter/Waitress resume, consider:
- Previous experience in waitstaff or a similar role
- Knowledge of menu items and specials
- Strong customer service and communication skills
- Ability to handle high-pressure situations
- Teamwork and collaboration with kitchen and other staff
- Attention to cleanliness and detail
- Adaptability to varying customer needs
- Any relevant certifications or training in restaurant service